I. Introduction and Scope of Application
Xi'an Jielongke New Materials Co., Ltd. (hereinafter referred to as “the Company” or “we”) places great importance on the protection of your personal information and privacy. This Privacy Policy explains how we handle your personal information when you access and use the websites operated by the Company. https://geloomtechflooring.com (hereinafter referred to as “this website”) and the online services associated with this website.
This Privacy Policy applies to your access to this website via computers, mobile phones or other terminal devices, and your use of the online contact methods, enquiry forms and other features we provide. Should you disagree with any aspect of this policy, please cease using this website immediately.
II. Who We Are
Company Name: Xi'an Jielongke New Materials Co., Ltd.
Official website:https://geloomtechflooring.com
Contact email: mail@chenghaolee.work
Contact Address: Room 21828, Building 1, 5588 Gangxing 3rd Road, Xi'an International Port Area, Shaanxi Province
III. What information do we collect?
We shall adhere to the principles of lawfulness, fairness and necessity, collecting only information essential to achieving the purposes outlined in this policy, including but not limited to:
- Information you have voluntarily provided: When you submit forms such as “Contact Us” or “Online Enquiry” on this website, you may provide us with information including your name, company name, job title, email address, contact telephone number, country/region of residence, and a description of your project or product requirements.
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Information we collect automatically:
To ensure the proper functioning of the website and enhance the browsing experience, we may automatically collect device and log information, such as:
- Device information: Browser type and version, operating system type, screen resolution, language settings, etc.
- Log information: access time, pages visited and duration of stay, referring webpage, IP address, etc.;
- Identifiers generated by cookies and similar technologies.
- Essential information from third parties: Should we utilise third-party services such as data analytics or email delivery, these providers may furnish us with aggregated or anonymised statistical information for analysing website usage and optimising our services.
IV. How We Use Your Information
We shall only use your information for the following purposes in compliance with applicable laws and regulations and this policy:
- Processing and responding to your enquiries, quotation requests or after-sales service requests;
- To maintain necessary business communications with you, such as sending product materials, technical proposals, or order-related information;
- Improve and optimise the structure, content and performance of this website to enhance the overall user experience;
- Ensure the security of websites and networks, and prevent illegal activities such as fraud and attacks;
- To fulfil obligations prescribed by laws and regulations or regulatory requirements.
Should we intend to use your personal information for purposes not specified in this policy, or to use information collected for specific purposes for other purposes, we shall obtain your consent in advance through page prompts or other reasonable means.
V. Cookies and Similar Technologies
To ensure the proper functioning of the website, remember your preferences, and analyse website traffic statistics, we may store small text files called cookies on your device. Cookies typically contain an identifier, the site name, and a combination of numbers and characters.
We may use cookies to:
- Remember your language, region and other preferences to provide you with more familiar content on your next visit;
- Track website traffic, visitor sources and user behaviour to improve website structure and content;
- Ensure login security and prevent malicious access.
You may manage or delete cookies through your browser settings. Most browsers offer the ability to refuse or clear cookies. Please note, however, that disabling cookies may affect the normal functioning of certain website features.
VI. How We Share, Transfer and Publicly Disclose Your Information
We shall not sell your personal information to any third party. We will only share, transfer or publicly disclose your information in the following circumstances:
- Necessary sharing with service providers: To deliver website hosting, system maintenance, data analysis, email delivery and other functionalities, we may share necessary information with third-party partners providing relevant services. We require them to process information solely within the scope of the entrusted purpose and this policy, while implementing confidentiality and security measures no less stringent than our own.
- To fulfil legal obligations or comply with requests from government authorities: Where required by law or regulation, or where requested by administrative or judicial authorities in accordance with the law, we may provide the necessary information as requested.
- Involving mergers, demergers, reorganisations or asset transfers: Should our company participate in a merger, acquisition, asset transfer or similar transaction, your personal information may be transferred as part of such a transaction. We shall require the recipient to remain bound by this Privacy Policy; otherwise, we shall require them to obtain your authorisation and consent anew.
- Obtaining your explicit consent in advance: In other circumstances where your information needs to be shared, transferred, or publicly disclosed, we shall obtain your explicit consent or authorisation beforehand.
VII. How We Store and Protect Your Information
We shall retain your personal information for the period necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by applicable laws and regulations. Upon expiry of the retention period, we shall either delete or anonymise your personal information.
To prevent unauthorised access, use, disclosure, alteration, damage or loss of information, we have implemented a range of reasonable and practicable security measures, including but not limited to:
- Implement access control mechanisms to restrict access to relevant information to authorised personnel only;
- Mitigate the risk of information leakage through technical measures such as encryption and data anonymisation;
- Conduct security monitoring and auditing of critical systems and services;
- Regularly organise safety awareness training for internal personnel.
Whilst we have implemented reasonable measures to safeguard your personal information, the inherent complexity of the internet environment means we cannot guarantee its absolute security during transmission. We advise you to keep your personal information and communication records secure. Should you suspect your personal information may be at risk, please contact us promptly via the details provided in this policy.
VIII. Your Rights
Under applicable laws and regulations, you have the following rights regarding your personal information:
- You have the right to access and review the personal information we hold about you (except where otherwise provided by law or regulation);
- Where information is found to be inaccurate or incomplete, the right to request its correction or supplementation shall be exercised.
- You have the right to request the deletion of your personal information where permitted by law;
- You have the right to withdraw your consent to specific processing activities, but such withdrawal shall not affect the lawfulness of processing activities conducted prior to the withdrawal based on your consent.
- Where applicable, you have the right to lodge a complaint or report to the relevant supervisory authority regarding the processing of personal information.
Should you wish to exercise the aforementioned rights, please contact us via the contact details provided at the end of this policy. For security purposes, we may require reasonable verification of your identity.
IX. Protection of Minors' Information
This website is primarily intended for corporate users and adult users possessing full legal capacity, and does not target minors as its principal service recipients. Should you be a minor, please read this policy and use this website only with the consent and guidance of your legal guardian.
Should we discover that personal information of minors has been collected without prior consent from their guardians, we shall take prompt measures to delete or anonymise such data.
X. Third-Party Links and Services
This website may contain links to third-party websites or services (such as online maps, video platforms, social media, etc.). Please note that third-party websites and services are independently managed by their respective operators, and their privacy practices are not governed by this Privacy Policy.
When accessing third-party websites or utilising their services, please read and comply with their published privacy policies or relevant statements. We shall not be held responsible for the privacy protection practices of third parties.
XI. Cross-border Transfer (where applicable)
Should the deployment location of our servers or the use of third-party services necessitate the transfer of certain information to regions outside the country, we shall comply with relevant laws and regulations and implement reasonable and practicable measures to safeguard the security of your personal information. This includes mitigating risks through means such as encrypted transmission and access controls.
XII. Updates to This Privacy Policy
We may revise this Privacy Policy in response to business developments, service changes, or updates to relevant laws and regulations. The revised policy will be published on this page and shall take effect from the date of publication. For significant changes, we may notify you through reasonable means such as website announcements.
Material changes include, but are not limited to: substantial alterations to the purpose, method, or type of personal information processing; changes to the recipients of personal information sharing; or significant changes to your principal rights and the manner of exercising them.
13. How to Contact Us
Should you have any questions, comments, or suggestions regarding this Privacy Policy or matters pertaining to personal information protection, or wish to exercise your relevant rights, you may contact us via the following methods:
Company Name: Xi'an Jielongke New Materials Co., Ltd.
Contact Address: Room 21828, Building 1, 5588 Gangxing 3rd Road, Xi'an International Port Area, Shaanxi Province
Contact email: mail@chenghaolee.work
Contact telephone number: +86 18202909563
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