I. Introduction and Scope of Application
Xi'an Jielongke New Materials Co., Ltd. (hereinafter referred to as “the Company” or “we”) places great importance on the protection of your personal information and privacy. This Privacy Policy explains how we handle your personal information when you access and use the websites operated by the Company. https://geloomtechflooring.com (hereinafter referred to as “this website”) and related online services.
This Privacy Policy applies to your access to this website and use of our online contact methods, inquiry forms, and other features via computers, mobile phones, or other terminal devices. If you disagree with any part of this policy, please immediately cease using this website.
II. Who We Are
Company Name: Xi'an Jielongke New Materials Co., Ltd.
Official Website:https://geloomtechflooring.com
Contact email: mail@chenghaolee.work
Contact Address: Room 21828, Building 1, No. 5588 Gangxing 3rd Road, Xi'an International Port Area, Shaanxi Province
III. What Information We Collect
We will adhere to the principles of legality, legitimacy, and necessity, collecting only the information necessary to achieve the purposes stated in this policy, including but not limited to:
- Information you voluntarily provide: When you submit forms such as “Contact Us” or “Online Inquiry” on this website, you may provide us with information including your name, company name, job title, email address, contact phone number, country/region, and a description of your project or product requirements.
- Information we collect automatically: To ensure the proper functioning of our website and enhance your browsing experience, we may automatically collect device and log information, such as:
- Device Information: Browser type and version, operating system type, screen resolution, language settings, etc.
- Log information: Access time, pages visited and duration of stay, referring webpage, IP address, etc.
- Identifiers generated by cookies and similar technologies.
- Essential information from third parties: When we utilize third-party services such as data analytics or email delivery, these providers may supply us with aggregated or anonymized statistical information to analyze website usage and optimize our services.
IV. How We Use Your Information
We will only use your information for the following purposes in compliance with laws, regulations, and this policy:
- Process and respond to your inquiries, quotation requests, or after-sales service requests;
- Maintain necessary business communications with you, such as sending product materials, technical proposals, or order-related information;
- Improve and optimize the structure, content, and performance of this website to enhance the overall user experience;
- Ensure the security of websites and networks, and prevent illegal activities such as fraud and attacks;
- To fulfill obligations or regulatory requirements stipulated by laws and regulations.
If we intend to use your personal information for purposes not specified in this policy, or to use information collected for specific purposes for other purposes, we will obtain your consent in advance through page prompts or other reasonable means.
V. Cookies and Similar Technologies
为保证网站的正常运行、记住您的偏好，并统计分析网站访问情况，我们可能会在您的设备上存储名为 Cookie 的小型文本文件。Cookie 通常包含标识符、站点名称以及若干数字和字符。
We may use cookies to:
- Remember your language, region, and other preferences to provide content that better aligns with your habits during your next visit.
- Track website traffic, traffic sources, and user behavior to improve website structure and content;
- Ensure login security and prevent malicious access.
You can manage or delete cookies through your browser settings. Most browsers offer the ability to refuse or clear cookies. However, please note that disabling cookies may affect the normal functioning of certain website features.
VI. How We Share, Transfer, and Disclose Your Information
We will not sell your personal information to any third party. We will only share, transfer, or publicly disclose your information under the following circumstances:
- Necessary sharing with service providers: To enable website hosting, system maintenance, data analysis, email delivery, and other functions, we may share necessary information with third-party partners who provide relevant services to us. We require them to process information solely within the scope of the entrusted purpose and this policy, and to implement confidentiality and security measures no less stringent than our own.
- To fulfill legal obligations or comply with government agency requests: We may provide necessary information as required by law or upon lawful request from administrative or judicial authorities.
- Involving mergers, spin-offs, reorganizations, or asset transfers: If our company participates in a merger, acquisition, asset transfer, or similar transaction, your personal information may be transferred as part of such transaction. We will require the recipient to continue to be bound by this Privacy Policy; otherwise, we will require them to obtain your authorization and consent again.
- Obtain your explicit consent in advance: In other circumstances where your information needs to be shared, transferred, or publicly disclosed, we will obtain your explicit consent or authorization beforehand.
VII. How We Store and Protect Your Information
We will store your personal information for the period necessary to achieve the purposes described in this policy, unless a longer retention period is required or permitted by laws and regulations. Upon expiration of the retention period, we will delete or anonymize your personal information.
To prevent unauthorized access, use, disclosure, alteration, damage, or loss of information, we have implemented a variety of reasonable and feasible security measures, including but not limited to:
- Implement access control mechanisms to restrict access to relevant information to authorized personnel only;
- Reduce the risk of information leakage through technical measures such as encryption and data anonymization;
- Conduct security monitoring and auditing of critical systems and services;
- Conduct regular safety awareness training for internal personnel.
Although we have implemented reasonable measures to protect your personal information, due to the complexity of the internet environment, we cannot guarantee 100% security during data transmission. Please safeguard your personal information and communication records. If you suspect your personal information may be at risk, please promptly contact us via the contact information provided in this policy.
VIII. Your Rights
Under applicable laws and regulations, you have the following rights regarding your personal information:
- You have the right to inquire about and access the personal information we hold about you (except where otherwise provided by laws and regulations);
- When discovering that information is inaccurate or incomplete, you have the right to request correction or supplementation;
- You have the right to request the deletion of your personal information under circumstances permitted by law;
- You have the right to withdraw your consent for specific processing activities, but such withdrawal shall not affect the lawfulness of processing activities conducted prior to the withdrawal based on your consent.
- Where applicable, you have the right to lodge a complaint or report to the relevant supervisory authority regarding the processing of personal information.
If you wish to exercise the above rights, please contact us using the contact information provided at the end of this policy. For security purposes, we may need to reasonably verify your identity.
IX. Protection of Minors' Information
This website is primarily intended for corporate users and adult users with full legal capacity and is not primarily targeted at minors. If you are a minor, please read this policy and use this website with the consent and guidance of your legal guardian.
If we discover that personal information of minors has been collected without prior consent from their guardians, we will promptly take measures to delete or anonymize such information.
X. Third-Party Links and Services
This website may contain links to third-party websites or services (such as online maps, video platforms, social media, etc.). Please note that third-party websites and services are independently managed by their respective operators, and their privacy practices are not governed by this Privacy Policy.
When you visit third-party websites or use their services, please read and comply with their published privacy policies or relevant statements. We are not responsible for the privacy practices of third parties.
XI. Cross-border Transfer (if applicable)
If certain information needs to be transferred to regions outside China due to server deployment locations or the use of third-party services, we will comply with relevant laws and regulations and implement reasonable and feasible measures to protect the security of your personal information. This includes reducing risks through methods such as encrypted transmission and access controls.
XII. Updates to This Privacy Policy
We may revise this Privacy Policy in response to business developments, service changes, or updates to relevant laws and regulations. The revised policy will be posted on this page and will take effect upon posting. For significant changes, we may notify you through reasonable means such as website announcements.
Major changes include but are not limited to: Substantial alterations to the purpose, method, or type of personal information processing; Changes to the recipients of personal information sharing; Significant changes to your principal rights and the methods for exercising them.
13. How to Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy or matters related to personal information protection, or if you wish to exercise your relevant rights, you may contact us through the following methods:
Company Name: Xi'an Jielongke New Materials Co., Ltd.
Contact Address: Room 21828, Building 1, No. 5588 Gangxing 3rd Road, Xi'an International Port Area, Shaanxi Province
Contact email: mail@chenghaolee.work
Contact Number: +86 18202909563